Even the best patient engagement technology can fall flat if the target audience still struggles with limited broadband internet access.
That’s the take-home message from a study of nearly 250,000 patients seen in the outpatient clinics of a health system in Northeast Ohio, ranked in the top 3% for the quality of its health information technology. The investigators, from The MetroHealth System and Case Western Reserve University, both in Cleveland, found that less than one-third of