Innovations in technology must be used to improve patients’ ability to understand their insurance benefits and total cost of healthcare before they receive treatment, experts said during a session at Asembia’s AXS23 Summit, in Las Vegas.
“Right now, patients don’t have transparency or control,” said Shivani Patel, RPh, Asembia’s executive vice president for clinical operations and technology. Ms. Patel likened the situation to dining at a