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MARCH 22, 2024

As Pharmacies Recover from Change Healthcare Attack, Some Face Thousands of Unprocessed Claims


Originally published by our sister publication Specialty Pharmacy Continuum

By Gina Shaw

Most pharmacy systems have resumed processing claims after the massive Feb. 1 cyberattack that forced Change Healthcare—a healthcare technology company that is part of Optum Rx and a subsidiary of UnitedHealth Group (UHG)—to take its electronic claim and payment processing systems offline, according to officials with ASHP. But the aftermath of the chaos continues to reverberate.

In a call convened