In 2006, the new Medicare Part D prescription drug program for seniors was just getting underway, and Kevin Boesen, PharmD, then an assistant professor at the University of Arizona College of Pharmacy, in Tucson, was searching for ways to involve the student groups he was advising in helping to manage the new enrollees’ drug therapy. His novel idea was to set up an advanced ambulatory care clinical practice, but do it by telephone.
“The thought then,” Dr. Boesen recalled,