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FEBRUARY 18, 2024

UPMC Report Sheds Light on Pharmacies’ Adoption of Digital Tools


Originally published by our sister publication Specialty Pharmacy Continuum

By Karen Blum

Delivery services and text message refill reminders are the technologies most frequently used by health system-owned ambulatory pharmacies to boost consumer engagement, according to a recent report from the University of Pittsburgh Medical Center’s (UPMC’s) Center for Connected Medicine and the research firm KLAS.

Telepharmacy kiosks and self-pickup lockers have been adopted less often, according