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DECEMBER 17, 2021

Top-Tier Results Elusive Without Benchmarking

By Gina Shaw

Pharmacy departments contribute to the financial and clinical success of their health systems every day. But if your team isn’t documenting those outcomes and measuring performance with some type of benchmarking strategy, there may be a ceiling to those successes, experts noted during the 2021 ASHP Conference for Pharmacy Leaders, held virtually.

Given the current market forces at play, benchmarking is more important than ever, noted Holly Phillips, PharmD, an acute care